Terms and Conditions

These terms and conditions apply between you, the User of this Website and Hannah Wilson, the owner and provider of this Website.

Company Name and Address:
Hannah Wilson of Sussex Innovation Centre, Science Park Square, Brighton BN1 9SB
Your use of our services relies on the acceptance of these terms and conditions.

1. Intellectual Property Rights and Licence:

  1. We are the owner of all intellectual property rights in, and to, all of the training and resources (unless clearly stated otherwise), and in the material published on them. Our works are protected by copyright laws and treaties. All such rights are reserved to us.
  2. No copying or distribution for any commercial or business use is permitted without our prior written consent.

2. Payment Terms:

  1. Our preferred payment method is using either credit/debit card via Stripe online.
  2. Payments made by invoice are due immediately. We reserve the right to hold services until invoice payment is received.
  3. We reserve the right to cancel any purchase if payment is not made according to this Notice.
  4. We reserve the right to charge late payment fees should the terms of this Notice not be met. This will be in accordance with statutory rights for late payment.
  5. We do collect and pay VAT. Our VAT number: 372 2535 05.

3. Cancellations/Refunds

In line with online distance selling you have the right to cancel any transaction within 14 days of the booking date, unless the event has passed.

  1. Cancellations must be notified via email to hello@hannah-wilson.co.uk at least 48 hours in advance of the event or no exchange of date can be granted.
  2. Outside of the 14 day distance selling agreement, refunds are not given for BANES WLN events we will endeavour to move your booking to another date. You have the right to defer an event to the next similar activity.
  3. If we need to cancel an event due to unforeseen circumstances either our own or the venue’s then we will endeavour to move the event to a new date taking into consideration the original day and time.

4. Reselling

  1. Reselling your ticket to one of our events is permitted upon prior agreement with Hannah Wilson hello@hannah-wilson.co.uk – it is your responsibility to confirm the name and email address of the new attendee and ensure that they have received the joining instructions.

5. Currency and Correctness of Information

  1. While we take every care to ensure that all information we provide is accurate and complete, some errors may remain.
  2. Accordingly, our services are provided “as is” without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information.

6. Indemnification

You agree to indemnify us from any claims, losses, damages, liabilities, including actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:

  • Your use of our services;
  • any misrepresentation, act or omission made by you in connection with your use of our services;
  • any non-compliance by you with this Notice; or
  • claims brought by third parties arising from or related to your access or use of any of our services.

7. Severability

In the event that any provision or part of a provision of this Notice shall be, or shall be held to be illegal, invalid, unenforceable or against public policy pursuant to a final adjudication by a court of competent jurisdiction, such provision shall be deemed severed herefrom and the remainder of this Notice shall remain in full force and effect.

8. Jurisdiction and Applicable Law

  1. In the event of a dispute, controversy or claim arising out of or in relation to this Notice, including but not limited to the formation, validity, breach or termination thereof, the parties shall attempt to solve the matter amicably in mutual negotiations.
  2. In the event a mutually acceptable resolution cannot be reached within a reasonable time, either party will be entitled to seek all available remedies, including legal remedies.
  3. Should an amicable settlement between parties not be possible, the dispute shall be finally solved in court or by arbitration as designated herein.
  4. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention of 1980) shall not be applied to this Notice. Any questions relating to this Notice which are not expressly or implicitly settled by the provisions contained in this Notice shall be governed by and construed in accordance with the laws of England and Wales.
  5. The English courts will have exclusive jurisdiction over any claim arising from, or related to, provision of any services.

9. Complaints

  1. You have the right to complain regarding any aspect of our services if you feel they have been misrepresented or were not fit for purpose.
  2. Complaints must be submitted in writing at the earliest opportunity.
  3. We reserve the right to request further evidence in relation to any complaint and may offer comparative evidence or customer feedback in response to any complaint.
  4. We reserve the right to dismiss a complaint if insufficient evidence is provided to support the complaint.
  5. We reserve the right to dismiss a complaint in the event that more than 30 days has elapsed from the point of the issue.

10. Contact Us

If you have any concerns about material which appears on the site, please contact us by email at hello@hannah-wilson.co.uk

Hannah Wilson

Director and Founder Diverse Educators and BANES WLN

1st December 2024